Program Coordinator

Website Big Brothers Big Sisters of Vermont

Full-time: 40 hrs/wk

Remote in Vermont: Candidates must reside in Chittenden County Vermont

The Northwestern VT Program Coordinator oversees the development and implementation of all site and community-based programs in their assigned geographic area, ensuring program quality and performance. Responsibilities also include recruiting volunteers, supporting the relationship between volunteers and mentee, supervising interns and volunteers and organizing match and family activities, community and fundraising events. Program Coordinator reports to the Executive Director.

Primary Duties

  • Work closely with the Executive Director to maximize operational efficiencies and to meet performance goals
  • Recruit volunteers and program participants as needed
  • Supervise interns and volunteers
  • Supervise specialized programs (ex. school-based) as assigned
  • Develop and maintain strong relationships with local partners, schools and SAU’s
  • Attend relevant community meetings as assigned
  • Promote the mission of the agency at community functions
  • Maintain updated, confidential files on all assigned matches (paper and electronic)
  • Complete monthly match contact, quarterly and annual surveys and youth development plans within prescribed timelines.
  • Support and supervise caseload of volunteer Bigs
  • Assess needs of children to determine suitability and fit for the program
  • Interview and vet potential volunteers and families
  • Host volunteer orientations and trainings
  • Plan and attend recognition events for program participants
  • Plan and attend match activities and annual family activities
  • Conduct exit interviews/surveys with participants who leave the program
  • Update youth development plans annually
  • Participate in the planning and implementation of fundraising events as needed
  • Other duties as assigned by the Executive Director

Performance Requirements:

  • Match Support Caseload: Maintain a match support caseload of 30-50 mentor/mentee pairs.
  • Match Support Contact: Maintain a minimum of 85% match support completion within the month that it is due and recorded in MatchForce as prescribed by BBBSA best practices.
  • Surveys: 60% of surveys (required by BBBSA, Mentor VT, various grantors, etc.) must be completed and returned within allotted timeframes.
  • Communication: Weekly communication with Executive Director and bi-monthly quality assurance reviews.

Other requirements

  • High School Diploma or equivalent. Bachelor or Associates Degree in human services or related field preferred.
  • 2-3 years experience working with youth and families.
  • Proficiency with computers and cloud-based applications (Google Drive, etc.)
  • Trainings: Complete all required Big Brothers Big Sisters online and in person trainings and other relevant trainings as assigned.
  • Schedule: Work hours and work environment are flexible.
  • Some evening and weekend work is necessary to meet the goals of the agency.
  • Travel: occasional travel is required in order to attend conferences/trainings.

Primary focus of the job to be determined between supervisor and employee based on the needs and size of the program. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and required skills.

BBBSVT is an equal opportunity employer.

Job Type: Full-time

Pay: $17.00 – $19.00 per hour


Dental insurance
Flexible schedule
Paid time off
Vision insurance
Schedule: 8 hour shift

Application Question(s):

Do you reside in Vermont? (only applicants residing in Vermont will be considered).
Driver’s License (Required)
Work Location: Remote

To apply for this job please visit