Director of Crisis Programs

Based alongside Lake Champlain in the outdoor playground of Burlington, Vermont, Howard Center is a human service organization with a long and rich history as a trusted provider in the community. Over more than 140 years Howard Center has led the charge for progressive, compassionate, high quality, and equitable care and treatment for those members of our community in need.

Today, as the largest of the 16 organizations in Vermont that comprise the state system of care, our staff of 1,600 provides services in 60 locations and serves more than 15,000 community members yearly.

The Director of Crisis provides daily and strategic oversight of Howard Center’s crisis programs, including First Call for Chittenden County, Outreach Crisis Support, Adult Crisis Stabilization, and Mental Health Urgent Care.

As a senior leader, the Director of Crisis maintains community stakeholder relationships & guides policy to support needs of clients, staff, and programs in our system of care.

Responsibilities:

Provides leadership to the departments within the program
Supervises the leadership team and other Program supervisors
Maintains public relations, maintaining updated outreach and marketing materials
Promotes values of respect, inclusion, diversity and the de-stigmatization of mental health and substance use disorders
Upholds a culture of quality assurance and process improvement in crisis work ensuring regular data collection, defining outcome measurements, and internal and external reporting
Represents the agency in State meetings and other venues, participating in agency, local and statewide forums on many mental health issues as well as legislative/grant activities and training opportunities that relate to crisis services

Requirements:

Master’s degree in a related field
Five years’ experience in related field
Three years of supervisory and management experience
Clinical Licensure required; Vermont license eligible
QMHP credential required within 6 months of hire
Valid driver’s license and use of a personal vehicle

Structure:

Full time (37.5 hours)
Exempt
Salary starting at $99,529
We offer a competitive salary commensurate to experience

Benefits:

Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
Comprehensive BCBS Medical with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
Two Dental options through Delta Dental
Vision Insurance
Employer 401(k) contributions
Employer Paid Life, AD&D, Short Term and Long Term Disability insurance
Medical & Childcare Flexible Spending Account
Childcare Stipend
Employee Assistance Program
Employee referral program with financial payment
Discounted online undergraduate/graduate courses through Champlain College truED
Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!
Employee referral and sign on bonus is subject to Howard Center policy.
Our Values: Clients are at the heart of our decision making. We are committed to individual and collective well-being and success. We are responsible stewards of the resources entrusted to us. We are steadfast in our practice and pursuit of excellence.

Howard Center is proud to be an Equal Opportunity Employer. The agency’s culture and service delivery is strengthened by the diversity of its workforce. Minorities, people of color, LGBTQIA and persons with disabilities are encouraged to apply. EOE/TTY. Visit “About Us” to review Howard Center’s EOE policy.