Director of Shelter & Clinical Services

Upper Valley Haven

Director of Shelter & Clinical Services

If you want to lead the clinical and program services for an organization committed to delivery of essential services and systemic change, this position is for you.

We are looking for a leader who is passionate about our mission of service to the people of the Upper Valley. At the Haven, you will work for an organization that is large enough to make a difference, but still provide a warm, human experience.


The Director of Shelter & Clinical Services is responsible for leading and managing a comprehensive array of services and programs in one of the Upper Valley’s leading human services organizations. The successful candidate will lead multiple teams of staff in providing the shelter, supportive housing, service coordination and client and public education aspects of the Haven’s work.  She or he will review, on an ongoing basis, services being offered and develop new programs as needs emerge. The Director of Shelter & Clinical Services is responsible for all program planning, organizing, operating, and staffing. The Director is responsible for ensuring that the Haven’s services comply with all federal, state, funding, and city regulations, certifications, and licensing requirements. The Director will be active in advocacy organizations concerning homelessness and supported housing and leading the Haven’s public response to important issues of concern to our mission. Reports to the Executive Director and is a member of the Senior Team.


At least 10 years of professional experience overall, with a minimum of five years of senior-leadership experience supervising seasoned staff operating multiple human services programs.
Solid educational background including an undergraduate degree and an MSW, MA in Psychology or similar advanced degree.
Strong relationship builder and communicator with experience leading diverse work teams.
Successful experience in program reporting, measurement and evaluation.
Passionate about the Haven’s mission and able to promote and communicate the philosophy, mission and values of the Haven to external and internal stakeholders.

Salary Range: $70,000-$90,000. Plus, generous benefits package that includes medical, dental, paid holidays, 26 days’ vacation, employer paid life insurance. EOE.


The position is based in White River Junction, VT.

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by federal, state or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status.

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