Program Coordinator

Website National Alliance on Mental Illness of Vermont

Program Coordinator

The Program Coordinator manages the National Alliance on Mental Illness of Vermont’s (NAMI Vermont) educational and support programs for family members, peers and community members statewide, with broad oversight of program activities to ensure quality. This is a permanent, 40 hour a week position from the Williston office.  Reports to the NAMI Vermont Executive Director.

Key Roles and Responsibilities: 

  • Plan and oversee the administration of NAMI Vermont programs and activities in accordance with established curricula and goals.
  • Track and Evaluate: Ensure the evaluation and improvement of programs on a regular basis
    Identify, measure, report, and improve program outcomes, including Results Based Accountability measures for grant deliverables. Meet or exceed established goals.
  • Budget: Participate in the implementation and monitoring of the program budget; ensure that programs and activities are operated within established budgetary guidelines.  Ensure timely delivery of required reports.
  • Volunteer Management: Recruit, select, and manage program leaders and interns; evaluate performance and provide recognition and appreciation.
  • Trainings: Schedule, organize, and promote program leadership trainings/classes/support groups; supply course materials to necessary participants.
    Increase awareness and visibility of programs working with the Marketing Coordinator.
  • Provide feedback and support to program leaders; assist with problem-solving; identify and support professional development opportunities.
  • Ensure volunteer program leaders receive adequate training.
  • Communicate on a regular basis with staff and volunteers to receive/provide information, discuss issues pertaining to program accomplishments and delivery, explain or interpret guidelines/instructions.
  • Ensure program standards, roles, and responsibilities are effectively communicated and understood by program leaders and trainers.
  • Support work of NAMI Vermont Committees and Affiliates; serve as a liaison to NAMI National staff.
  • Develop, schedule, and deliver educational outreach presentations to the community as needed/requested.
  • Develop and build partnerships with similar organizations, community groups, and other stakeholders to sustain and grow our program offerings.
  • Effectively engage public regarding programs and mental health resources/referrals.


  • Four-year degree in relevant field from an accredited college or university, or equivalent experience.
    A minimum of three additional years of work experience in an advocacy and/or health-related organization as an educator, trainer, volunteer leader or program coordinator planning and facilitating educational offerings based on targeted constituents.
  • Strong communication skills, both verbal and written.
    Solid computer skills, emphasizing MS Office Suite, Google Office products, social media utilization, and additional computer software systems.
  • Demonstrated organizational, staff and management abilities.
  • ‘Big picture’ thinker with enthusiasm and program leadership skills, including an understanding of group dynamics.
  • Knowledge of and commitment to adult mental health services and issues, implementation of outreach strategy in Vermont, including experience working with volunteers.
  • Ability to work with diverse adult learning and communication styles.

Work Environment

  • Ability to drive—must have regular access to a personal vehicle and hold valid operator’s license.
  • Ability to travel in-state (mileage reimbursed).
  • Available for occasional evening and weekend events (meetings and trainings).
  • Employer-paid training and opportunities for ongoing professional development.
  • Ability to work at the Williston, Vermont office.


  • Paid Holidays and generous accrued paid time off
  • Health, Dental, and Vision Insurance
  • Wellness Program
  • Employee Assistance Program

To apply, please send a resume and cover letter to Laurie Emerson at [email protected]

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